Oct 22, 2026
•1 min read
FMJ covers the launch of Theia FM, powered by Heyfixit
FMJ has published our launch with Theia FM: a service combining experienced facilities managers with Heyfixit's AI agents handling everyday admin.
Vishak C Prakash
Co-Founder & CEO
Facilities Management Journal has published the launch of Theia FM, powered by Heyfixit. We designed the service together, with Theia FM's team responsible for each client's estate and our AI agents working alongside them as digital workers.
Theia FM, powered by Heyfixit.
The article explains how that works in practice. Requests come in by phone, email or WhatsApp. Our agents gather the details, follow up with contractors and keep job and asset records current. Contractors can send updates, photographs and documents through the channels they already use.
Theia FM's people plan the work, manage suppliers and make the decisions that need an FM expert, including compliance sign-offs. Clients have a dedicated contact who knows their estate and can take the full service or the parts they need.
See how our Managed FM service works.
Frequently asked questions
Theia FM's team plans the work, manages suppliers and takes responsibility for each client's estate. Heyfixit's AI agents handle everyday administration, including gathering request details, chasing contractor updates and keeping job and asset records current. Decisions that need an FM expert and compliance sign-offs stay with people.
Staff, tenants and occupants can raise requests by phone, email or WhatsApp. Contractors can use those same channels to send updates, photographs and documents. Heyfixit's agents collect the information, so contractors do not need another portal or app to keep the job record up to date.
Clients can take the full service or the parts they need. Theia FM provides a dedicated contact who learns the estate, with its team managing the work and Heyfixit's agents handling the administration around it.
Vishak C Prakash
Co-Founder & CEO
Vishak spent six years as a digital transformation consultant to facilities management and real estate operators across the UK, Middle East, Canada, and Australia — working with teams at CBRE, Siemens UK, British Land, and Brookfield. He now runs Heyfixit, building AI agents for facilities management.
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