AI-native facilities management
Better facilities management, for up to 10% less than you pay today.
Maintenance, repairs and compliance for multi-site estates, run by our FM experts and vetted local trades. One fixed fee, contractor work at cost, and the admin is on us.
- Answered in seconds, 24/7
- Every system up to date
- SLAs managed proactively
- No markup on any job
01 · Traditional FM
You want fewer breakdowns and lower costs. Most FM contracts earn more from every repair.
Providers are paid per job, plus a percentage on top of each invoice. So a repeat visit pays twice, and a bigger repair pays more.
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Paid per job Every call-out is billed, so more breakdowns mean more revenue.
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Paid more when it costs more Up to 20% on top of every invoice. A bigger repair earns a bigger margin.
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Still chasing Updates, certificates and invoices, by hand, every week.
You pay more, and still don't get a well-run building.
15% of FM teams say their asset register is fully accurate. SFG20, State of FM 2026
Check your current contract02 · Track record
25 years in FM, 10 years in AI, and systems running on four continents.
Our team built the systems behind some of the biggest names in property, on both the provider and the client side. The same problems turned up everywhere, so we built Heyfixit AI.
- 25+ years of combined FM operations and consulting
- 10 years building AI, machine learning and software
- 50–60% reduction in helpdesk labor costs with Heyfixit AI
We've built systems and processes for
FM providers
Property owners and retailers
03 · How we're paid
Paid to run your estate well. Every repair at cost.
One fixed fee, agreed upfront. Contractor work at cost, with nothing added.
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Everything compliance requires Every statutory test and planned service, done and evidenced.
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Extra work only when it's needed It comes with the reason and the price, for you to approve.
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Open book You get the contractor's own invoice for every job.
Around 80% of running an estate is admin. Heyfixit AI does it, so you only pay for the 20% that needs an FM expert.
Heyfixit AI
- Answering every call
- Chasing contractors
- Updating every system
- Filing certificates
FM expert · your fee
- Deciding the fix
04 · Reactive repairs
Every repair followed through, and you'll always know where it's up to.
Raising a job is the easy part. Making sure it happens is our job.
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Every channel, one team Phone, WhatsApp, SMS, email. 24/7.
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Right trade, first time Diagnosed before anyone travels.
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Your SLAs, met We track every job live and step in before a target slips.
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Verified with evidence Photos, sign-off and certificates on every job.
40% faster issue resolution with Heyfixit AI, in live deployments.
05 · Visibility
Every job live, in one place, and any report is one question away.
No more chasing six systems for an update. Heyfixit AI keeps every job, certificate and invoice current as the work happens, and builds the report you ask for.
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Live as it happens Visits, certificates and invoices update the moment they land.
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One place, not six Jobs, compliance, contractors and spend in a single view.
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Reports by asking Ask in plain English. The report builds in seconds.
Heyfixit AI connects to any system you use, from CAFM and CMMS to ERP and finance:
06 · Planned preventative maintenance
Every asset serviced on schedule, so fewer things break.
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A plan for every asset Built to SFG20 and to how you use it.
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Done without asking Booked, completed and evidenced.
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Lifecycle and budgets Repair-or-replace calls, years ahead.
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Repeat faults spotted The same fault twice gets fixed at the cause.
07 · Statutory compliance
Compliance you can prove, even if the auditor turns up tomorrow.
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A statutory calendar per site Fire risk assessments, EICRs, PAT testing, legionella, gas safety, LOLER, F-gas and asbestos.
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Trades checked every visit Insurance, accreditation and RAMS.
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Certificates tracked to expiry Escalated before anything lapses.
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Audit pack on demand Every record, one download.
08 · Services
Everything your buildings need to stay safe, compliant and working.
Hard FM services across every trade and statutory regime, through our FM experts and vetted local trades. Personal to every building, efficient across all of them.
Reactive repairs, 24/7
Every repair followed through.
- Heating and hot water
- Plumbing and drains
- Electrical faults
- Roof leaks
- Doors, locks and glazing
- Lift breakdowns
Planned preventative maintenance
SFG20 servicing, on schedule.
- Boiler servicing
- Air conditioning servicing
- Lift servicing
- Water system maintenance
- Generator servicing
Statutory compliance
Tests booked, evidence in order.
- Fire risk assessments
- Fire alarm testing
- Emergency lighting
- Legionella
- Gas safety
- EICR
- PAT testing
- LOLER
- F-gas
- Asbestos surveys
Small works and projects
Scoped and priced first.
- Refurbishments
- Fit-outs
- LED lighting upgrades
- New doors and glazing
Asset registers and lifecycle
Plan repairs and replacements.
- Asset tagging
- Condition surveys
- Lifecycle costing
- Capital budgets
Helpdesk, CAFM and reporting
Your CAFM stays up to date.
- 24/7 helpdesk
- Phone, WhatsApp, SMS and email
- CAFM
- Client portal
- Monthly reports
Built for the way your sector works
The right standards from day one, with your own rules built in.
Nurseries
- Visits outside opening hours
- Access rules briefed
- Inspection-ready evidence
Healthcare and veterinary
- Clinical spaces first
- Critical assets prioritised
- Work around clinic hours
Retail
- Out-of-hours visits
- One standard, every site
- Photos checked to your standard
Offices
- Occupiers kept updated
- Service-charge ready costs
- Compliance by building
Industrial and logistics
- Doors, docks and plant first
- Work around shifts
- Permits and inductions sorted
Service delivery options
Five ways to work with us, from the whole service to just the part you need.
Full FM where no one's on the ground. Helpdesk only where your engineers are. Mix them by site.
09 · Your team
A dedicated account manager, and specialists on your contract day and night.
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Your account manager Monthly reviews, QBRs, your outcomes.
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Helpdesk specialists Every channel, day and night.
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Compliance specialists Statutory programme and audits.
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FM and technical managers Technical calls, quotes, contractors.
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Vetted local trades Checked before every visit.
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Your own contractors, if you like them We run them alongside ours, with the same checks.
10 · Switching to us
Hand over whatever you have. We'll have your estate running in weeks.
No clean-up needed on your side.
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Any format Spreadsheets, exports, PDFs and photos.
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Structured for you Sites, assets, contracts and history, linked.
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Checked by specialists A person reviews anything unclear.
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Gaps found before day one Expired certificates, missing plans.
11 · Your data
Your data stays yours, down to the last certificate.
Export everything whenever you like, including the day you leave.
- Export everything, any time Job history, certificates and asset records.
- Encrypted end to end Secure by design, tested continuously.
- You control access Your team, contractors and auditors see only what you choose.
- Your estate · full export Complete
Site Asset Last service Certificate Block B Boiler 14 Oct Gas safety Unit 4 Water system 2 Oct Legionella Clinic 3 Fire alarm 30 Sep BS 5839
What is AI-native facilities management?
AI-native facilities management is FM built to run on AI from the start: the AI does the admin, FM experts make the decisions and vetted local trades do the work.
- What we are
- AI-native facilities management for multi-site UK estates.
- What we do
- Hard FM and maintenance, run on Heyfixit AI.
- How you pay
- One fixed fee. Contractor work at cost.
- What it costs
- Up to 10% less than traditional FM.
Your next step
Contract up for renewal? Or just tired of chasing?
Tell us about your estate. We'll show you how we'd run it, and what you'd save on today's bill.
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A call with an FM expert Your estate, your contracts, what isn't working.
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We review your estate Your data, gaps and current costs.
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A plan and a price How we'd run it, and what you'd save.